FAQ

What are the delivery charges for orders from the Online Shop? different every product, delivery charge at check out

Which payment methods are accepted in the Online Shop? Paypal and stripe for this time 

How long will delivery take? It will takes 4-7 days for US address, and 10-15 days for outside US address.

How secure is shopping in the Online Shop? Is my data protected? our site very secure with SSL/https and payment secure  connection

What exactly happens after ordering? 1 days processing after that we will ship to shipping address, and tracking number is available to system and email to buyer

Do I receive an invoice for my order? Yes, you do. Otomatic from mail system

How Exchage, Refund & Return Policy? – Please contact me immediately if you are not fully satisfied with your purchase. So I will try my best to resolve your concerns. – Guarantee 30 days your money back after we received damage/defected item. – Shipping/handling charges are non-refundable. – Shipping Charges of Return Item are buyer’s responsibility.

How to custom order? Use your own picture! Please Contact me to put your own image on your very own custom own picture! We will work hard to fully satisfy our customers or send email to admin@hellyess.com